PRIVACY POLICY - EASYMAINT REQUEST
Personal Data Protection
ABESOFT TECHNOLOGIES, S. de R.L. de C.V., located at Forestal #24 Bjs, Colonia Chimali Residencial, Alcaldía Tlalpan, Mexico City, C.P. 14370, in compliance with the provisions of Articles 15 and 16 of the Federal Law on Protection of Personal Data Held by Private Parties, informs you that it is responsible for collecting your personal data, the use that will be given to them, and their protection.
Purposes of Personal Data Processing:
The personal data we collect through the EasyMaint Request App, including but not limited to email address, location, photos, and messages sent by the user, will be used exclusively for the following purposes:
- User identification within the EasyMaint Request application.
- Providing the functionality offered by the application, including request management and messaging.
- Improving user experience and service quality.
- Communicating updates or enhancements to the application.
ARCO Rights: Access, Rectification, Cancellation, and Opposition:
You have the right to access, rectify, cancel, or oppose the use of your personal data, as well as to revoke the consent you have given us for this purpose. To exercise these rights, you can send your request to the Data Coordinator at our address, located at Forestal #24 Bjs, Colonia Chimali Residencial, Alcaldía Tlalpan, Mexico City, C.P. 14370, or call +52 (55) 56 71 90 90.
Transfer of Personal Data:
ABESOFT TECHNOLOGIES, S. de R.L. de C.V. is committed to not transferring your personal information to third parties without your express consent, except as provided in Article 37 of the Law on Protection of Personal Data Held by Private Parties.
Limitation on the Use of Personal Data:
We undertake to use the collected personal data exclusively for the purposes mentioned above. This data will not be shared with third parties and will be kept strictly confidential.
Consent for Personal Data Usage:
By using the EasyMaint Request application, you consent to the processing of your personal data in accordance with the terms and conditions set forth in this privacy policy.
Complaints and Reports:
If you believe that your rights have been violated by any actions of our employees or by our actions or responses, you can file your complaint or report with the IFAI. For more information, please visit the website: www.ifai.org.mx.
Last Updated: October 11th, 2023
Contact:
For any inquiries related to privacy or the processing of personal data in the EasyMaint Request application, please contact us at the following email address: Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.
Please note that this privacy policy is subject to changes, so it is recommended to review it periodically.
